One of the biggest issues with Google and Microsoft Dynamics is maintaining 2 disparate sets of contact data. Too often contacts exist in Google but not in Microsoft and vice versa. This leads to data loss, inaccuracy and poor productivity.

iLink provides a number of great features including synchronization and real time updates to keep the contacts in Google and Microsoft Dynamics clean, rich and up to date.

Our iLink product suite delivers a number of features including:

• Multiple synchronization modes between Google Contacts and Microsoft Dynamics Contacts - Bi-directional mode, Master - Slave mode and Custom mode.
• Gmail & Calendar Add-on control - add contact to both Google and Microsoft Dynamics in real-time, search and identify Google contacts before adding to Microsoft Dynamics.
• Configurable field synchronization definitions - determine which fields to replicate to Google Contacts.

Allow the add-on to search and find a contact in Google Contacts before adding the contact to Microsoft Dynamics. This process ensures that existing Google contact data is re-used and duplications are avoided.

• Bi-directional mode - contacts can be added & updated at either Microsoft Dynamics or Google Contacts. The latest change will be synchronized.
• Master - Slave mode - Dynamics acts as the master source of contact data. Adds, Deletes and Updates in Dynamics are reflected in Google Contacts.
• Custom mode - a set of options are used to determine the behaviour of synchronization.